IT Support Consultancy

IT that doesn't
waste your time

Helping growing businesses with up to 100 employees keep their technology reliable, secure and stress free.

Pax8 JumpCloud Dropbox Focus Group Microsoft SuperOps

We fix IT problems. Properly.

5.0
EndorseHQ rating (we're quite pleased)
28+
Businesses sleeping better at night
23+
Years of fixing other people's messes
3am
When we spot problems (so you don't)

We answer the phone

No ticket systems. No "we'll get back to you in 48 hours". You call, we pick up. If something's broken, we fix it. Properly - not just until next week.

Start a conversation
We actually answer the phone
We speak English, not IT
We fix it properly, not just until next week

Why companies switch to HelpFully IT

We answer the phone

No ticket black holes or waiting days for replies. You call, we pick up. It's that simple.

We fix problems properly

No temporary fixes that break again next week. We find the root cause and sort it for good.

We prevent issues before they happen

Proactive monitoring and maintenance that keeps your systems running, so you're not firefighting every Monday morning.

Thinking about switching IT provider?
Richard Hickson

Richard Hickson

Founder of HelpFully IT

With over 20 years working in IT support and infrastructure, Richard founded HelpFully IT to give businesses something better than slow responses and endless ticket queues.

Clients work directly with experienced engineers who fix problems properly and keep systems running smoothly.

Let's
talk

Fed up with your current IT? Give us a call. No hard sell, no jargon - just a straight conversation about what's not working.