This cookie policy explains what cookies are, how HelpFully Limited ("we", "us", "our") uses them on our website, and what choices you have regarding their use.
1. What are cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
Cookies set by the website owner are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website, such as analytics and advertising.
2. How we use cookies
We use cookies for the following purposes:
- Essential cookies - these are necessary for the website to function properly and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences or filling in forms.
- Analytics cookies - these allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular and see how visitors move around the site.
- Functional cookies - these enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
3. Cookies we use
The table below provides details of the cookies used on our website:
Note: this table will be updated as and when additional cookies are introduced.
4. Managing cookies
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. The following links may be helpful:
- Cookie settings in Chrome
- Cookie settings in Firefox
- Cookie settings in Safari
- Cookie settings in Edge
Please be aware that disabling cookies may affect the functionality of our website.
5. Third-party cookies
In some cases, we use third-party services that may set cookies on your device. We do not control the use of these cookies and you should check the relevant third party's website for more information about how they use cookies.
Third-party services we may use include:
- Google Analytics - for website analytics and performance monitoring
6. Changes to this policy
We may update this cookie policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
7. Contact us
If you have any questions about our use of cookies, please contact us:
- Email: hello@helpfullyit.com
- Phone: 01474 230 245
For more information about how we handle your personal data, please see our privacy policy.