These terms of service ("Terms") govern your use of the HelpFully IT website and the services provided by HelpFully Limited ("we", "us", "our"). By using our website or engaging our services, you agree to be bound by these Terms.

HelpFully Limited is a company registered in England and Wales (Company Reg: 12331074, VAT: 440324828).

1. Our services

HelpFully IT provides managed IT support, IT consultancy, fractional CTO services, and Cyber Essentials certification assistance to businesses. The specific scope, terms, and pricing of any service engagement will be set out in a separate service agreement or statement of work between us and the client.

2. Use of our website

You may use our website for lawful purposes only. You must not:

  • Use the website in any way that breaches any applicable local, national, or international law or regulation
  • Use the website in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect
  • Attempt to gain unauthorised access to our website, the server on which our website is stored, or any server, computer, or database connected to our website
  • Attack our website via a denial-of-service attack or a distributed denial-of-service attack
  • Use the website to transmit any unsolicited or unauthorised advertising or promotional material

3. Intellectual property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of HelpFully Limited or its content suppliers and is protected by United Kingdom and international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.

4. Accuracy of information

We make reasonable efforts to ensure that the information on our website is accurate and up to date. However, we do not guarantee that our website, or any content on it, will be free from errors or omissions. The content on our website is provided for general information purposes only and does not constitute professional advice.

5. Limitation of liability

To the fullest extent permitted by law:

  • We exclude all implied conditions, warranties, representations, or other terms that may apply to our website or any content on it
  • We will not be liable for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the use of, or inability to use, our website
  • We will not be liable for any loss of profits, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; or any indirect or consequential loss or damage

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

6. Service agreements

These Terms govern your use of our website only. Any IT support, consultancy, or other services we provide will be subject to a separate service agreement. In the event of any conflict between these Terms and a service agreement, the service agreement shall take precedence in relation to the relevant services.

7. Third-party links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements or content.

8. Indemnification

You agree to indemnify, defend, and hold harmless HelpFully Limited and its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of our website or your violation of these Terms.

9. Changes to these terms

We may revise these Terms at any time by amending this page. Please check this page from time to time to take notice of any changes, as they are binding on you. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

10. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

11. Governing law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact us

If you have any questions about these Terms, please contact us: